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If you have Download Problems
Though rare these days, it still does happen to users who use free
or low cost ISPs (Internet Service Provider). Should you have problems
in executing any downloaded file, first check the size of the document
you downloaded. It should match that shown. If the byte count does not
match then the download was not complete and you will have to try again.
You may have to check with your ISP if difficulty persists. Download
problems usually arise from bandwidth restrictions of your ISP's routing
systems. When their routers become overloaded they begin losing data
packets. In some cases data packets, due to their routing paths, may
arrive out of sequence and fool your browser into thinking that the
file transfer is complete or that there is an error.
Possible Solutions:
- Try downloading at another time when net traffic through your provider
is lower.
- Check with http:// www.internetweather.com to see how well your
ISP is currently handling its data packets.
- Change Internet providers.
- Check with your ISP as to why they are having this high data loss.
- Some Networks within large companys may have filters or problems
with binary files. When available try the BinHex version. These are
larger files but may have a better chance of getting through the company's
network.
- Download using someone else's system and network connection.
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